ระบบ Workflow หรือ E-Workflow มีประโยชน์ ต่อองค์กรในหลายด้าน ดังนี้

• Improved efficiency - automation of many business processes results in the elimination of many unnecessary steps
• Better process control - improved management of business processes achieved through standardizing working methods and the availability of audit trails
• Improved customer service – consistency in the processes leads to greater predictability in levels of response to customers
• Flexibility – software control over processes enables their re-design in line with changing business needs
• Business process improvement - focus on business processes leads to their streamlining and simplification